October 14, 2023 in Articles, Digital Marketing, financial services marketing

Harnessing Retargeting Strategies for Client Growth in Financial Services Firms

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The competitive landscape of the financial services industry necessitates the adoption of innovative strategies to attract and retain clients. Retargeting, a highly effective digital marketing technique, offers a promising avenue for firms in the sector seeking sustainable client growth.

Understanding the Mechanics of Retargeting: A Powerful Tool for Client Retention and Acquisition

Retargeting works by keeping track of visitors to your site and displaying your content to them when they visit partner sites online. This strategy allows your firm to stay connected with potential clients who have shown interest in your services, but did not convert during their first visit.

Retargeting operates on the principle of cookie-based technology and leverages simple Javascript codes to follow your audience across the web. When a new visitor arrives at your site, the code drops an anonymous browser cookie. Later, when your ‘cookied’ visitors browse the internet, the cookie informs your retargeting provider when to serve ads, ensuring that your ads are served only to people who have previously visited your site. Retargeting is highly effective because it offers you the opportunity to maximize your advertising spend on visitors who are already familiar with your brand and have recently shown interest. 

The Advantages of Retargeting for Enhanced Client Engagement and Growth

One key advantage of retargeting is its ability to deliver personalised ads, tailored to the specific interests of the potential client. This level of personalisation can dramatically increase click-through rates and conversions, driving client growth.

Apart from delivering personalized ads, retargeting offers several other advantages. One significant benefit is its capacity to enhance brand exposure. Regularly appearing on multiple platforms increases brand recognition and keeps your business on top of the customer’s mind. It also improves the likelihood of potential clients returning to your website to complete a transaction. Additionally, retargeting can yield valuable data about your audience’s browsing behavior, which can be utilized to refine your marketing strategies. Lastly, in comparison to other marketing strategies, retargeting can be more cost-effective, given its focus on an audience already familiar with your brand.

Leveraging Data for Success: The Power of Insight-driven Marketing Strategies

However, to leverage retargeting effectively, firms must ensure that their approach is data-driven. By analysing visitor behaviour on your site, you can segment visitors based on their activity, and tailor your retargeting ads to each segment. For example, visitors who viewed your equity services can be shown ads related to that, while those who viewed your mortgage services see relevant ads.

The data required for effective retargeting can be tracked through the use of cookies and pixel tags. When a visitor lands on your website, a small piece of code (also known as a pixel) is placed on their browser. This pixel allows you to track the visitor’s activity on your site and can also record when the same user visits other sites where you advertise. This way, you can gather insightful data about your audience’s browsing behavior and preferences, which can be used to enhance your retargeting strategies. It’s important to note that the use of cookies and pixels should comply with data privacy regulations to ensure ethical collection and handling of user data.

There are multiple platforms available that can provide you with data for retargeting campaigns. Google Analytics is a prominent one, offering comprehensive insights into user behavior on your website. Additionally, social media platforms such as Facebook, Instagram, LinkedIn, and Twitter offer their own analytics and retargeting tools. Finally, email marketing platforms like Mailchimp also provide valuable data—particularly in terms of user engagement with emails and clicked links. Integrating data from these various sources can provide a holistic view of your audience’s behavior, enabling efficient retargeting strategies.

Navigating Through Compliance Reviews: An Essential Guide for Effective Retargeting

Financial services firms must also ensure compliance with privacy regulations when implementing retargeting strategies. Clear communication about cookie usage and ensuring opt-out options can help maintain trust with potential clients.

For some firms, approval from a compliance department is necessary before launching a retargeting campaign. The compliance team will verify that the campaign adheres to privacy regulations and ethical guidelines. They will review the nature of the data to be collected, how it is to be used, and whether adequate safeguards are in place to ensure data security. Furthermore, they will ensure that clear and transparent communication about cookies and tracking is presented to potential clients and that opt-out options are easily accessible. This is to maintain trust and prevent any legal issues that may arise from non-compliance with privacy laws and regulations.

In summary, retargeting can be a powerful tool for client growth in the financial services sector. By offering personalised ads and focusing on a data-driven approach, financial services firms can use retargeting to convert potential clients into loyal customers.




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